10 Years of UX and Product Design
“Laurel possesses an exceptional talent for understanding user needs and translating them into innovative and user-friendly design solutions. Her ability to empathize with users, combined with her deep knowledge of UX principles, allows them to create experiences that not only meet user expectations but often exceed them.”
-Director of User Experience, arrivia
Examples of Laurel’s Work
Approaches to UX Design
Past Reports
Bio & Resume
Endorsements
“I am pleased to write a recommendation for Laurel, a highly skilled and dedicated UX designer. I have had the privilege of working closely with Laurel for over 3 years on many projects, and her contributions have consistently impressed me. … One of Laurel’s biggest contributions to our organization has been her dedicated work on our design system. … Laurel is also an outstanding team player. She is always willing to collaborate, offer constructive feedback, and engage in brainstorming sessions to improve the design process.” KADY HARVEY, DIRECTOR OF USER EXPERIENCE & LAUREL’S DIRECT MANAGER, ARRIVIA (Endorsed 2023)
“Laurel is a terrific member of our UX team at arrivia. Her dedication, collaborative spirit, and positive energy infuse every project with a sense of purpose and enthusiasm. Working alongside Laurel makes tackling complex design challenges both seamless and enjoyable. From handling user research to crafting seamless interaction designs to shaping our design system, Laurel consistently delivers. Her attention to detail and commitment to delivering high-quality design work sets a strong standard. Laurel's versatility shines whether working independently or as part of a larger team. Any group would be fortunate to have her on board.” ALLAN BASHAH, EXECUTIVE DIRECTOR OF PRODUCT, ARRIVIA (Endorsed 2023)
“[Laurel] has an amazing talent for designing with a data-driven and analytical mindset, ensuring her work not only looks good but also performs well. Laurel's expertise in design systems is truly remarkable. She excels at working closely with Product Managers, enhancing collaboration and project outcomes..” KISHOR PRASAIN, PRODUCT LEAD, ARRIVIA (Endorsed 2023)
“Laurel is the type of designer who can listen to a feature request but hear the real underlying need, making her designs really hit the mark. I worked with Laurel for a few years as a Product Owner at Arrivia, and even though I only worked with her on 2 of the site’s verticals, she was great at providing visibility into her work across all the company’s domains and pushing for higher standards for herself and our product. For example, when each domain wanted their own slick new checkout flow, she took it on to create a design system instead of a bunch of disjointed pages. The result was consistency and increased trust with our user base in all verticals, benefitting customers and company both. She deeply understands the outcomes the business is seeking, how to design as an advocate for users, and produces results within a timeline that suits even the antsiest management teams. She is direct, reliable, and her humor and positivity make every interaction a delight. I hope to be able to work with Laurel again, and give her my highest recommendation.” MAUREEN NASH, PRODUCT OWNER/ANALYST, ARRIVIA (Endorsed 2023)
“Laurel is very open and collaborative on her designs... provides thoughtful and honest feedback and criticism to others ... [and] is always a champion for both user and customer. She is resourceful & creative when solving problems. On a daily basis, Laurel engages teammates across ALL departments and collaborates with them to bring about successful product outcomes. This year she has excelled in several projects, stepping outside her direct responsibilities as a designer to help teammates in other departments/positions to set clearer expectations with clients, uncover and gather missing requirements, and build better products in general.” CHRIS CHAN, CREATIVE DIRECTOR UX/UI, SWITCHFLY (Endorsed 2020)
“Laurel is a standout. She takes the time to understand ‘the why’ in every project, which enables her to deliver consistently with thought and creativity. She is a valuable team player and collaborator.“ ERICA WALLACE, DIRECTOR OF CORPORATE DEVELOPMENT, FRAGOMEN (Endorsed 2017)
“A delight to work with. She brought enthusiasm and energy to each project, and to the art department as a whole... She has a collaborative approach to design and is not afraid to vocalize her opinion... An invaluable asset.” JEFF MARTIN, CREATIVE DIRECTOR, EPIC MARKETING (Endorsed 2015)
“An incredible talent for designing with the appropriate style needed for each project.” LAUREN ANDERSON, OWNER, DYER DESIGN STUDIO (Endorsed 2013)
“By nature creative, brave, and continually ‘thinks outside the box’ ... has great contributions to make in the field of design. Extremely diligent and hardworking... She helps [others] to increase in their performance.” TORBEN ENGBJERG, PRESIDENT & MENTOR TO VOLUNTEERS, WARSAW, POLAND (Endorsed 2013)